Utility Services

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Water & Sewer

Rates

Water System

Flushing Program

Sewer Cleaning &

Inspection Program

After Hour Emergencies
Call 204-346-7129 ext. 4 (Press 2 for Water/Sewer Emergencies)

The RM of Hanover provides sewer services in all communities and water services in Kleefeld and Grunthal. Annual water reports for Kleefeld and Grunthal can be found at the bottom of this page.

We have three certified Utility Operators who monitor all services, including lagoons and lift stations, to ensure the needs of all communities are being met.

Quarterly Utility Bills 

Gunthal & Kleefeld

Utility bills are due on the date indicated on your statement. 

Utility bill statements reflect usage recorded on a quarterly basis from water meters on individual properties by RM of Hanover utility staff. The process to read and record all water meters in Hanover takes staff approximately one week to complete.

Utility bill statements are mailed to residents each quarter at the beginning of the following months:

  • January (for services from October to December)
  • April (for services from January to March)
  • July (for services from April to June)
  • October (for services from July to September)

Questions & Final Meter Readings

To ask a question or report a final meter reading when moving, contact our Engineering & Utilities Department at 204-346-7129 or Submit a question or request.



Sewer ONLY User Fee Utility Invoices

Annual sewer invoices are mailed out to residents in Mitchell, New Bothwell, and Blumenort in June/July. Payment is due the same time as property taxes, October 15.

The annual sewer charge (in Mitchell, New Bothwell, Blumenort) ensures the utility can safely and sustainably manage the wastewater system, comply with environmental standards, and plan for long-term infrastructure needs.

Below is a breakdown of What the Annual Wastewater Charge Covers:

Operations & Maintenance

  • Day-to-day operation of the wastewater collection system (sewer lines, manholes, etc.)
  • Routine maintenance and repairs to infrastructure
  • Lift station operations (pumps and controls that move wastewater to the treatment facility)

 Treatment & Disposal

  • Operation of the lagoon system where wastewater is treated
  • Environmental monitoring and compliance with provincial regulations

Administrative Costs

  • Utility billing and customer service
  • Office expenses, staff wages, and general municipal overhead allocated to the utility

Amortization of Infrastructure

  • Accounting for the wear-and-tear and eventual replacement of capital assets (pipes, lagoon, lift stations)

Contingency & Reserves

  • A contingency allowance to manage unexpected costs
  • Building financial reserves to fund future upgrades or emergencies (though no formal reserve transfer is currently budgeted)

🧾 Need More Info?

For a full breakdown of the approved rates, click here.

We appreciate your understanding and commitment to keeping our community infrastructure strong and reliable.





Outstanding Balances

The first week of December all outstanding utility balances for the year will be transferred to tax rolls.